Last updated: January 2026
Reserve a time slot and we'll hold it for seven days while you confirm. No charge during the hold period.
Your reservation is confirmed once payment is received. Final balance is due thirty days before your visit, or immediately if you book within that window.
Reschedule once free up to twenty-one days before your visit to any available time. A second change depends on us filling your original slot.
We need a minimum group size for private events. If we can't meet it, we'll tell you twenty-one days early and offer you another date, a different party package, or a complete refund.
Participants under eighteen need a signed waiver from a parent or guardian. Let us know about any mobility needs or allergies — we customize the experience and always welcome everyone.
Game tokens or credits, dedicated host, reserved game zone area, and tables for food and cake. Travel to Lumenplaygo, personal food and decorations are your responsibility.